Platform areas
Agents
Configure behavior, models, prompts, tools, knowledge, tests, branches, and versions.
Conversations
Inspect interactions, search transcripts, run analysis, and collect feedback.
Knowledge base
Organize retrievable documents, URLs, text, folders, and indexes.
Channels and telephony
Connect supported phone, SIP, messaging, and outbound-call integrations.
How the platform fits together
An agent owns the configuration used for a conversation. That configuration can reference tools, knowledge, procedures, integrations, and channel settings. Conversation records capture what happened, while tests, analysis, branches, drafts, and versions support controlled iteration. Workspace resources such as members, API keys, service accounts, webhooks, and audit logs govern how teams and integrations access the platform.Start building
Quickstart
Authenticate and create an agent with the public API.
API reference
Browse public operations, parameters, and generated schemas.