Recording pending: Review subscription management. Follow the written guide below.
Review your plan
Open Subscriptions. The page uses Manage your plan, with Monthly and Yearly options. Review the saved plan and billing-period details. For a programmatic read, use Get user subscription info.Start a subscription checkout
This procedure is for starting a new subscription. If you already have a paid subscription, use the billing portal or contact support before choosing another paid-plan checkout. The documented plan buttons do not establish a completed subscription migration workflow.1
Choose an available plan
Review the offered paid plan and billing interval. The current catalog is separate from the planned pricing.
2
Review checkout
Select the plan’s purchase action. In the returned checkout, check the product, amount, currency, interval, and terms before confirming payment.
3
Confirm the saved subscription
Return to the dashboard and refresh the subscription information. Read Get user subscription info to verify the saved plan, actual status, period, and balance. The displayed Active badge and a successful return URL are not independent confirmation that payment or subscription processing finished.
Open billing management
For an existing paid subscription, select Manage Billing. The dashboard opens the customer portal in another tab. Review the options the portal actually provides for payment details, invoices, and subscription settings. If the portal is unavailable, check workspace access and whether a provider customer exists for the subscription. Keep the error’s request identifier when contacting support. Do not send card details or credentials.Schedule cancellation
1
Open the confirmation
Select Cancel Subscription and read Cancel subscription?.
2
Confirm the intended action
Select Keep Subscription to leave it active, or Yes, Cancel to request cancellation.
3
Verify the saved state
Refresh the subscription and check
cancel_at_period_end and its billing-period end. Cancellation is scheduled for the billing boundary; it is not an immediate deletion or refund request.Frequently asked questions
Does the checkout return page confirm payment?
Does the checkout return page confirm payment?
The return page reflects the checkout URL’s status. Verify the saved subscription and balance after returning; do not use the URL alone as payment evidence.
Does cancellation delete agents or account data?
Does cancellation delete agents or account data?
No deletion is performed by this cancellation workflow. Data access, retention, and account deletion are separate matters.
What if no invoices appear?
What if no invoices appear?
An empty view can mean no invoices were returned or that a provider lookup failed. Check the customer portal and contact support with the relevant transaction context. Do not conclude that no payment occurred solely from an empty list.