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Overview

When using ThreeTone’s AI voice technologies, you are required to provide clear notice to end users that:
  • They are interacting with AI-generated voices rather than human speakers
  • Their conversations and interactions may be recorded and processed using AI technologies
  • Their data may be shared with ThreeTone and its third-party service providers
  • Voice synthesis and processing technologies are being used

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Implementation

This disclosure must be presented immediately prior to any interaction with ThreeTone’s AI voice features. Common implementation methods include:
  • A separate screen or interstitial page
  • A pop-up notice or modal dialog
  • A persistent banner or notification
  • A verbal or pre-recorded disclosure at the start of a voice interaction
  • Written consent forms or checkboxes
Users must not be able to access or use AI voice features without first being presented with this notice and providing appropriate consent.
In addition to satisfying contractual requirements, this approach promotes transparency and builds trust by ensuring users understand the nature of the AI-powered interaction.

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Sample Written Disclosure Language

You should modify this example to reflect your specific use case while maintaining the required disclosures.
We use ThreeTone’s AI voice technologies to [insert purposes, e.g., provide voice synthesis, voice cloning, or conversational AI features]. By clicking “Agree” and using this service, you consent to us, ThreeTone, and each of our service providers (including third-party AI model providers) recording, processing, and analyzing your voice data and communications to provide the service, improve our products and services, train machine learning models, and comply with applicable law. Please note that: - Voice interactions may be powered by artificial intelligence - Your voice data may be processed and stored for service delivery - Synthetic voices may be indistinguishable from human speech - Data may be shared with authorized service providers

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Sample Verbal Disclosure Language

“Hi, you’re about to interact with an AI-powered voice system provided by ThreeTone. This interaction may be recorded and your voice data may be processed by artificial intelligence technologies for service delivery and improvement purposes. By continuing, you consent to this processing. For more information, please refer to our privacy policy available at: [insert link].”

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Industry-Specific Considerations

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Healthcare Applications

When using ThreeTone’s voice technologies in healthcare settings, additional disclosures may be required under HIPAA and other healthcare privacy regulations.

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Financial Services

Financial institutions should ensure compliance with relevant financial privacy regulations and industry standards when implementing voice AI technologies.

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Educational Technology

Educational applications should consider FERPA compliance and age-appropriate consent mechanisms for student users.

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Customer Service

Contact centers should clearly disclose when customers are interacting with AI voice agents versus human representatives.

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Technical Implementation Guidelines

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Mobile Applications

Implement platform-appropriate consent flows using native UI components and ensure compliance with app store guidelines regarding AI disclosure.

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Voice-First Applications

For voice-only interfaces, ensure verbal disclosures are clear, concise, and allow for user confirmation before proceeding.

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Compliance Checklist

Before deploying ThreeTone voice technologies, ensure you have:
  • Implemented clear disclosure mechanisms
  • Obtained appropriate user consent
  • Updated privacy policies to reflect AI voice usage
  • Trained staff on disclosure requirements
  • Tested disclosure flows across all user interfaces
  • Consulted legal counsel regarding jurisdiction-specific requirements
  • Established data retention and deletion policies
  • Implemented user rights management (access, correction, deletion)

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Regional Considerations

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European Union (GDPR)

Ensure compliance with GDPR requirements for automated decision-making and voice data processing, including explicit consent mechanisms and data subject rights.

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California (CCPA/CPRA)

Provide appropriate disclosures regarding the collection and processing of voice data as personal information under California privacy laws.

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Other Jurisdictions

Consult local privacy and AI regulations in your operating jurisdictions, as requirements may vary significantly.
The information provided above is for general informational purposes only. Your organization is solely responsible for ensuring that its use of ThreeTone’s AI voice technologies complies with our Terms of Service and all applicable laws and regulations. This guidance does not constitute legal advice. You should consult your legal counsel regarding any questions about legal or regulatory compliance specific to your use case and jurisdiction.