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Overview

ThreeTone’s Voice Agents platform enables you to create sophisticated AI-powered conversational agents that can:
  • Handle complex multi-turn conversations
  • Understand context and maintain conversation flow
  • Access knowledge bases for informed responses
  • Integrate with phone systems and communication channels
  • Provide real-time conversation analytics

Key Features

Intelligent Conversation Management

Voice agents maintain context throughout conversations, understanding user intent and providing relevant responses based on conversation history.

Customizable Personalities

Configure agent behavior, tone, and response style to match your brand and use case requirements.

Knowledge Integration

Connect agents to knowledge bases, documents, and external data sources to provide accurate, contextual information.

Real-time Analytics

Monitor agent performance, conversation quality, and user satisfaction with comprehensive analytics and reporting.

Use Cases

  • Customer Support: Automated first-line support with escalation capabilities
  • Lead Qualification: Intelligent lead scoring and qualification conversations
  • Appointment Scheduling: Natural language appointment booking and management
  • Information Retrieval: Knowledge base queries and information assistance

Getting Started

Ready to build your first voice agent? Check out our Developer Guides for step-by-step instructions.