Triage tickets
List Workspace Conversation Tickets
List conversation triage tickets across every agent the caller can access, newest first. Filter by status or assignee and use cursor pagination. For one agent’s tickets, use the per-agent endpoint.
GET
List Workspace Conversation Tickets
Headers
Your API key for programmatic access. Send it in the x-api-key header; you can create and manage keys from the Developers page.
Query Parameters
How many agent conversation tickets to return. Can not exceed 100.
Required range:
1 <= x <= 100Filter tickets by status.
Available options:
open, in_progress, resolved, merged Filter tickets by assignee. Use 'unassigned' for tickets with no assignee.
Used for fetching next page. Cursor is returned in the response.