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GET
Export Conversations as CSV

Authorizations

​
x-api-key
string
header
required

API key for programmatic access

Query Parameters

​
agent_id
string | null

Filter by agent ID.

​
call_successful
enum<string> | null

Filter by success result (success/failure/unknown). Result of conversation success evaluation

Available options:
success,
failure,
unknown
​
call_start_before_unix
integer | null

Unix timestamp to filter conversations before this date.

​
call_start_after_unix
integer | null

Unix timestamp to filter conversations after this date.

​
call_duration_min_secs
integer | null

Minimum call duration in seconds.

​
call_duration_max_secs
integer | null

Maximum call duration in seconds.

​
rating_min
integer | null

Minimum rating (1-5).

Required range: 1 <= x <= 5
​
rating_max
integer | null

Maximum rating (1-5).

Required range: 1 <= x <= 5
​
direction
enum<string> | null

Filter by call direction (inbound/outbound/web). Direction of a conversation.

  • inbound: Phone call received (SIP/Twilio)
  • outbound: Phone call initiated by agent
  • web: Web widget / dashboard talk-to initiated conversation
Available options:
inbound,
outbound,
web
​
limit
integer
default:1000

Maximum number of rows to export (max 5000).

Required range: 1 <= x <= 5000

Response

Successful Response