> ## Documentation Index
> Fetch the complete documentation index at: https://docs.threetone.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base

> Provide context and intelligence to voice agents with comprehensive knowledge management

## Overview

ThreeTone's Knowledge Base system enables you to provide your voice agents with access to relevant information:

* Document upload and processing
* URL content extraction
* Structured data integration
* Real-time knowledge updates
* Intelligent content retrieval

## Key Features

### Multi-format Support

Upload and process various document formats including PDFs, text files, web pages, and structured data sources.

### Intelligent Retrieval

Advanced search and retrieval algorithms ensure agents access the most relevant information for each conversation context.

### Real-time Updates

Keep knowledge bases current with automatic content updates and version management.

### Context Awareness

Knowledge retrieval is contextually aware, providing relevant information based on conversation flow and user intent.

## Supported Content Types

* **Documents**: PDF, DOC, TXT, and other text-based formats
* **Web Content**: URLs, web pages, and online resources
* **Structured Data**: JSON, CSV, and database integrations
* **Custom Content**: API-based content integration

## Best Practices

* Organize content with clear categorization
* Keep information current and accurate
* Use descriptive titles and metadata
* Regular content auditing and updates

## Getting Started

Learn how to set up and manage knowledge bases in our [Developer Guides](/guides/knowledge-base/uploading-documents).