> ## Documentation Index > Fetch the complete documentation index at: https://docs.threetone.in/llms.txt > Use this file to discover all available pages before exploring further. # List Agent Conversation Tickets > List an agent's conversation triage tickets, ordered by most recently created first. These are tickets about the agent's own performance on a conversation (for triage with Architect), not tickets an agent opens for end users. ## OpenAPI ````yaml /api-reference/openapi.json get /v1/convai/agents/{agent_id}/triage-tickets openapi: 3.1.0 info: title: Threetone API Documentation description: >- This is the documentation for the Threetone API. You can use this API to use our service programmatically with API keys sent in the x-api-key header. You can create and manage API keys in the dashboard at https://threetone.in/app/developers/api-keys. version: '1.0' servers: - url: https://api.threetone.in description: Production security: [] paths: /v1/convai/agents/{agent_id}/triage-tickets: get: summary: List Agent Conversation Tickets description: >- List an agent's conversation triage tickets, ordered by most recently created first. These are tickets about the agent's own performance on a conversation (for triage with Architect), not tickets an agent opens for end users. operationId: list_agent_conversation_tickets_route parameters: - name: agent_id in: path required: true schema: type: string title: Agent Id - name: page_size in: query required: false schema: type: integer maximum: 100 minimum: 1 description: How many agent conversation tickets to return. Can not exceed 100. default: 100 title: Page Size description: How many agent conversation tickets to return. Can not exceed 100. - name: conversation_id in: query required: false schema: anyOf: - type: string - type: 'null' description: Filter tickets by conversation id. title: Conversation Id description: Filter tickets by conversation id. - name: status in: query required: false schema: anyOf: - $ref: '#/components/schemas/AgentConversationTicketStatus' - type: 'null' description: Filter tickets by status. title: Status description: Filter tickets by status. - name: sources in: query required: false schema: anyOf: - type: array items: $ref: '#/components/schemas/AgentConversationTicketSource' - type: 'null' description: >- Filter tickets by how they were raised (qa, agent, manual). Repeat the parameter to filter by multiple sources. title: Sources description: >- Filter tickets by how they were raised (qa, agent, manual). Repeat the parameter to filter by multiple sources. - name: owner_user_id in: query required: false schema: anyOf: - type: string - type: 'null' description: Filter tickets by creator. Use 'agent' for agent-raised tickets. title: Owner User Id description: Filter tickets by creator. Use 'agent' for agent-raised tickets. - name: assignee_user_id in: query required: false schema: anyOf: - type: string - type: 'null' description: >- Filter tickets by assignee. Use 'unassigned' for tickets with no assignee. title: Assignee User Id description: >- Filter tickets by assignee. Use 'unassigned' for tickets with no assignee. - name: issue_type in: query required: false schema: anyOf: - $ref: '#/components/schemas/AgentConversationTicketIssueType' - type: 'null' description: Filter clusters by issue type. title: Issue Type description: Filter clusters by issue type. - name: label in: query required: false schema: anyOf: - type: string - type: 'null' description: Filter tickets by an exact label. title: Label description: Filter tickets by an exact label. - name: cursor in: query required: false schema: anyOf: - type: string - type: 'null' description: Used for fetching next page. Cursor is returned in the response. title: Cursor description: Used for fetching next page. Cursor is returned in the response. - name: x-api-key in: header required: false schema: anyOf: - type: string - type: 'null' description: >- Your API key for programmatic access. Send it in the x-api-key header; you can create and manage keys from the Developers page. title: X-Api-Key description: >- Your API key for programmatic access. Send it in the x-api-key header; you can create and manage keys from the Developers page. responses: '200': description: Successful Response content: application/json: schema: $ref: >- #/components/schemas/GetAgentConversationTicketsPageResponseModel '422': description: Validation Error content: application/json: schema: $ref: '#/components/schemas/HTTPValidationError' components: schemas: AgentConversationTicketStatus: type: string enum: - open - in_progress - resolved - merged title: AgentConversationTicketStatus AgentConversationTicketSource: type: string enum: - qa - agent - manual title: AgentConversationTicketSource AgentConversationTicketIssueType: type: string enum: - knowledge_gap - incorrect_information - documentation_gap - product_feedback - platform_bug - tool_issue - missing_tool - unnecessary_escalation - wrong_action title: AgentConversationTicketIssueType GetAgentConversationTicketsPageResponseModel: properties: agent_conversation_tickets: items: $ref: '#/components/schemas/AgentConversationTicketResponseModel' type: array title: Agent Conversation Tickets next_cursor: anyOf: - type: string - type: 'null' title: Next Cursor has_more: type: boolean title: Has More type: object required: - agent_conversation_tickets - has_more title: GetAgentConversationTicketsPageResponseModel HTTPValidationError: properties: detail: items: $ref: '#/components/schemas/ValidationError' type: array title: Detail type: object title: HTTPValidationError AgentConversationTicketResponseModel: properties: agentqa_ticket_id: type: string title: Agentqa Ticket Id workspace_id: type: string title: Workspace Id owner_user_id: type: string title: Owner User Id agent_id: type: string title: Agent Id needs_clustering: type: boolean title: Needs Clustering issue_type: anyOf: - $ref: '#/components/schemas/AgentConversationTicketIssueType' - type: 'null' labels: items: type: string type: array title: Labels conversation_ids: items: type: string type: array title: Conversation Ids first_seen_unix_secs: anyOf: - type: integer - type: 'null' title: First Seen Unix Secs last_seen_unix_secs: anyOf: - type: integer - type: 'null' title: Last Seen Unix Secs qa_comment: anyOf: - type: string - type: 'null' title: Qa Comment ticket_comments: items: $ref: '#/components/schemas/TicketCommentResponseModel' type: array title: Ticket Comments turn_comments: items: $ref: '#/components/schemas/TurnCommentResponseModel' type: array title: Turn Comments status: $ref: '#/components/schemas/AgentConversationTicketStatus' source: $ref: '#/components/schemas/AgentConversationTicketSource' assignee_user_id: anyOf: - type: string - type: 'null' title: Assignee User Id created_at_unix_secs: type: integer title: Created At Unix Secs updated_at_unix_secs: type: integer title: Updated At Unix Secs type: object required: - agentqa_ticket_id - workspace_id - owner_user_id - agent_id - needs_clustering - issue_type - labels - conversation_ids - first_seen_unix_secs - last_seen_unix_secs - qa_comment - ticket_comments - turn_comments - status - source - assignee_user_id - created_at_unix_secs - updated_at_unix_secs title: AgentConversationTicketResponseModel ValidationError: properties: loc: items: anyOf: - type: string - type: integer type: array title: Location msg: type: string title: Message type: type: string title: Error Type type: object required: - loc - msg - type title: ValidationError TicketCommentResponseModel: properties: comment: type: string title: Comment created_at_unix_secs: type: integer title: Created At Unix Secs owner_user_id: anyOf: - type: string - type: 'null' title: Owner User Id type: object required: - comment - created_at_unix_secs - owner_user_id title: TicketCommentResponseModel TurnCommentResponseModel: properties: turn_index: type: integer title: Turn Index comment: type: string title: Comment created_at_unix_secs: type: integer title: Created At Unix Secs owner_user_id: anyOf: - type: string - type: 'null' title: Owner User Id type: object required: - turn_index - comment - created_at_unix_secs - owner_user_id title: TurnCommentResponseModel ````