> ## Documentation Index
> Fetch the complete documentation index at: https://docs.threetone.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversation privacy

> Review saved privacy preferences and distinguish configuration from implemented storage and deletion behavior.

Privacy review starts with the data your workflow collects: transcripts, audio, analysis, tool payloads, and copies sent to connected services. Record why each category is needed and who can access it.

<Warning>
  Threetone stores privacy preferences, but automatic retention, redaction, and zero-retention enforcement are not implemented guarantees. The Security editor is a disabled preview. Do not depend on a saved preference to satisfy a storage or deletion requirement.
</Warning>

Agent preferences live under `platform_settings.privacy` and can be reviewed through the API draft workflow.

| Area | Fields to inspect |
| - | - |
| [Retention](/agents-platform/monitor/privacy/retention) | `retention_days`, `apply_to_existing_conversations` |
| [Audio and redaction](/agents-platform/monitor/privacy/audio-and-redaction) | `record_voice`, deletion flags, `conversation_history_redaction` |
| [Zero retention](/agents-platform/monitor/privacy/zero-retention) | `zero_retention_mode` |

<Steps>
  <Step title="Inventory the data" id="privacy-inventory-data">
    List stored records and any downstream copies your own integration creates. Include logs and exported review files in that inventory.
  </Step>

  <Step title="Review the saved intent" id="privacy-review-intent">
    Inspect privacy fields in the selected configuration. Use [versions and drafts](/agents-platform/deploy/versioning) to preserve a reviewable proposal without claiming enforcement.
  </Step>

  <Step title="Verify each operation's scope" id="privacy-verify-scope">
    For an authorized removal, review [Delete conversation](/api-reference/agents-platform/delete-conversation). Confirm which record is affected and separately account for copies outside that operation.
  </Step>
</Steps>

<AccordionGroup>
  <Accordion title="Does saving privacy settings activate deletion jobs?" id="privacy-faq-jobs">No implemented automatic deletion workflow is established by those settings.</Accordion>
  <Accordion title="Does a deleted conversation prove every copy is gone?" id="privacy-faq-copies">No. Account for exports, backups, logs, and connected services separately.</Accordion>
</AccordionGroup>


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